How do I report a large pothole that has developed in front of my house?

Contact the Street Department at 972-205-3555 or email the Street Department. Please be as specific as possible about the location and size of the pavement defect. If you believe that the pothole is an imminent hazard and needs immediate attention, please let us know.


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1. A pothole on my concrete street was recently repaired with asphalt. Why wasn’t the repair made with concrete?
2. Can the Street Department do something to eliminate the water that constantly stands in the street in front of my house?
3. Does the Street Department maintain street lights?
4. Does the Street Department maintain traffic signals?
5. Does the Street Department sweep residential streets?
6. My street is deteriorating and I believe it should be replaced. How do I get my street to be considered for reconstruction?
7. The sidewalk and curb in front of my house are damaged. Does the Street Department maintain sidewalks and curbs?
8. How do I report a large pothole that has developed in front of my house?